Where can I take my bike?
You can cycle wherever you want!
London is a great place for cycling and on a bike you can go pretty much anywhere and explore the city at your own pace. There are hundreds of miles of cycle lanes with more being added all the time. Amongst our favourite cycling routes are through the Royal Parks and along the banks of the River Thames.
We can provide you with suggested routes ranging from exploring central London right through to visiting Greenwich and the Thames Barrier. We can also provide you with some suggested longer routes should you wish to spend longer on your bike.
What are the best sights to see in London?
London is probably the best city in the world to visit as there are so many places to see and things to do.
Some of the great sights that are easily accessible on bike are:
Houses of Parliament
St James’s Park
Mayfair and Park Lane
St Paul’s Cathedral
St Katherine’s Dock
The City of London
The London Eye
Regents Park and Canal
We can provide you with a suggested route that takes in the place you want to see.
What make of electric bikes do you hire?
We hire VOLT™ Pulse and Kensington electric bikes. These are exceptionally fun yet robust electric bikes which are easy to ride.
These bikes retail at £1.499 and £1.459 respectively, so you are definitely getting a quality electric bike for your rental.
How fast do your electric bikes go?
The maximum speed that our electric bikes will go is 15.5mph (25 kmh). Of course, you can go faster if you pedal hard. However, the electric motor won’t assist you above 15.5mph!
How do electric bikes work?
Electric bikes work in exactly the same way as normal bikes. However, if you want some extra assistance, you can use the electrical motor built to help push you along. You can choose how much assistance you want depending on how much help you want. If you don’t want any assistance, you can ride the bike as you would a conventional pedal cycle. If you want lots of assistance, you can get the motor to provide this. Of course, you can set the assistance level to anywhere in between as well.
Using the motor to assist you is a bit like having the wind behind you, helping push you along and making your cycling experience a joy! Hills are no longer a problem as the motor can be used to power you up.
No one gets off an electric bike without a smile on their face – they’re a joy to ride!
Do I have to pedal?
The VOLT™ Pulse and Kensington electric bikes have a thumb throttle, so if you don’t want to pedal, you can just cruise along using this.
How far will I be able to travel on an electric bike?
We have powerful lithium polymer batteries on our electric bikes, which mean that they are capable of travelling up to 60 miles on a single charge.
Do I have to wear a helmet?
You don’t have to wear a helmet, however, we recommend that you do and provide helmets free of charge if you wish to do so.
Do you provide locks?
Do your bikes have racks?
Yes. All our electric bikes have a rear rack with a clip that can be used to hold items whilst you are cycling.
How old do I have to be to hire an electric bike?
In the UK, you have to be aged at least 14 to ride an electric bike. We are happy to hire our electric bikes to anybody aged 14 or above.
Are there any size or weight restrictions for using your electric bikes?
The electric bikes that we use are suitable for pretty much all heights and, so long as you are confident riding a conventional push bike, you should have no problems on our electric bikes.
Weight wise, about 16 stone (220lbs or 100kgs) is the maximum weight that our bikes are designed for.
Do you provide cycle seats or buggies for children?
No. All riders must be over the age of 14.
What are your opening hours?
We are open Monday to Friday from 09:00 – 18:00.
At weekends we are open by appointment.
Can I rent a bike outside of your normal opening hours?
We are happy to try and accommodate any requests, so please contact us and we’ll try our best to fit in with your requirements.
Do I have to reserve a bike in advance?
There is no need to book a bike in advance. However, it is recommended as we do get very busy at peak times. You can book in advance using our booking form.
How much does it cost to hire an electric bike?
Our prices range from £39 for a 24h through to £175 for a whole week.
Please have a look at our price list for full details.
Click here for more info.
Where are you based?
We are conveniently located in Central London only a few minutes walk from both London Bridge and Borough Market.
Our nearest Underground Stations are London Bridge and Borough – both are about two minutes walk away.
Click here for details.
Do you have toilet facilities at the rental location?
How long can I hire an electric bike for?
As long as you like.
Click here for more info.
Do you do group hire?
We are more than happy to hire to large groups. Please contact us for further information with regard to group rates, etc.
Can you deliver bikes to my hotel, home, etc?
We are always willing to look at things, as everything is a possibility.
If you contact us with your requirements, we can have a look at things for you and get back to you with a quote.
What do I have to provide as security?
We will need to see photographic ID, such as a passport or driving licence, and you will also be required to sign a hire agreement.
We will also either pre-authorise your credit or debit card for £250 to cover the cost of the bike against theft or damage. If you’d prefer, you can leave a cash deposit for £250.
What happens if I damage the bike?
It’s rare that bikes get damaged. However, if a bike gets damaged through reckless use, we will charge for the damage.
What happens if I get a puncture?
Unfortunately punctures do happen from time to time. If you get a puncture, you’ll have to walk the bike back to our shop.
We will repair the puncture for free of charge. However, if you have continued to ride on a flat tyre and have damaged the wheel itself, you may have to pay for a wheel repair or a new wheel.
What happens if the bike is stolen whilst I have it on hire?
It is your responsibility to ensure that the bike is not stolen. If it is stolen, you will lose your £250 deposit. You will also have to contact the police and report the theft to them and get a crime reference number.
Can I take out insurance against theft?
We don’t offer insurance against theft. However, you may find that if you have travel insurance, this may cover you.
What if the bike breaks whilst I have it on hire?
The chances of the bike breaking whilst you have it on hire is very low. However, there is of course a chance that this could happen. If this does happen, please return it to us and we will repair or exchange the bike for you for free of charge, unless the bike has broken due to reckless use.
Can I leave jackets or bags with you whilst I rent an electric bike?
We are happy for you to leave items with us. However, we cannot accept responsibility for them, although of course we will do our best to care for them.
Will you show me how to ride the bike?
If you can ride a conventional pedal cycle, then you’ll have no problems riding an electric bike. We will of course go through with you exactly how to ride them so that you are 100% confident before you set out on your tour of London.
Do you have wet and cold weather gear?
We sell ponchos and gloves, which you can purchase before you set off on your ride.